All "Custom Order" returns are subject to our 30-day return policy:

• All returns are subject to a 20% restocking fee - no exceptions.
• Buyer must pay for return shipping - no exceptions.
• Product must be returned in new condition.  For example, no damage, cracks, scratches, unclean or any indications of usage.
• A Return Merchandise Authorization (RMA) must be requested from Big Al's Custom Scooters within 30 days of delivery of the modified mobility scooter.  Once an RMA has been received, modified mobility scooter must be returned within 14 days.

I'm a shipping policy. I'm a great place to add more information about your shipping methods, packaging and cost. Providing straightforward information about your shipping policy is a great way to build trust and reassure your customers that they can buy from you with confidence.